Resources Overview

Please see below for information about our policies and procedures.

Refund policy

If you are not 100% satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your order.

Terms of website use

Terms and conditions under which we operate this website and how the content published in it is used.

Terms of business

Terms and conditions under which we trade.

Domain abuse

If you suspect a domain, website or email address is involved in illegal/abusing activities, please let us know.


Our privacy policies cover how we provide access to our information, products and services.

Acceptable use and takedown policy

The responsibilities and acceptable use as an owner of a website hosted on our servers.


If you feel unhappy with any of the services we provide, please let us know so we can try to fix things.

Cookie policy

When you visit our site, we may store some information (known as a “cookie”) on your computer.

Company information

Registered Address
Xigen Limited, Stephenson Court, Fraser Road, Priory Business Park, Bedford, MK44 3WJ

Registration Number
Registered in England & Wales. No. 4418380.

+44 (0) 203 713 7456


VAT Registration Number
796 6646 58