Our service captures real-time interactions on your site which are then reviewed by our UX team. We filter, triage and digest thousands of sessions surfacing those which offer real insight and value to help inform positive changes for your ecommerce website.
Discover obstacles that your customers face during their shopping journey.
Small changes often make a big difference when it comes to ATB rates. We find them for you, quickly.
Make data-driven changes to enhance user experience and increase conversions.
We trawl through the sessions so you don’t have to.
Whilst there are many session recording tools out there, having the data is not enough. Our team spend hundreds of hours reviewing sessions for clients each month saving you valuable time and providing accurate assertions about changes based on watching videos for clients across multiple sectors. In short it’s experience you can’t find anywhere else.
One of our clients, a renowned online apparel store, saw a 100% boost in ATB rates within a two weeks of using our service. Here’s what they had to say:
It depends on the number of sessions you wish to record & review, packages start at £360+VAT per month and are tailored for each client.
Sign up for Xigen’s new service today and embark on your journey towards an optimised user experience.
Article topics How to create a customer experience that shoppers won’t forgetIs CX the same as UX?Five top tips for enhancing...
Article topics Offset your carbon dioxide useReview your packagingReview your returns and shipping model 3 ways to make your eCommerce store more...
Article topics What’s a paid search audit?Our top tips for boosting your campaignsPerformance Max campaigns: are they a good thing?Join us...
From using face ID to unblock our phones to seeing what TV shows Netflix recommends, AI is now a significant part of our day-to-day lives.
eCommerce website migration - what it is, why you should do it and how to migrate your site. Learn more about the benefits of eCommerce website migration from the experts at Xigen!
eCommerce email marketing remains a powerful channel for promoting your brand and business, for increasing sales, and building customer relationships.
Direct email marketing is a key component for eCommerce success. Harnessing the power of targeted emailing is one of the best ways to reach your customers.
Discover how Amazon Web Services hosting can transform your WordPress eCommerce performance.