Welcome to the future of ecommerce optimisation

We’re excited to introduce our cutting-edge service designed to revolutionise your user experience through session recordings.

How does it work?

Our service captures real-time interactions on your site which are then reviewed by our UX team. We filter, triage and digest thousands of sessions surfacing those which offer real insight and value to help inform positive changes for your ecommerce website.

What is a session recording?

It’s a video of real life customers using your website, we’ve included an example demo site below:

Why is it valuable?

Identify pain points

Discover obstacles that your customers face during their shopping journey.

Increase add to basket rates

Small changes often make a big difference when it comes to ATB rates. We find them for you, quickly.

Boost conversion rates

Make data-driven changes to enhance user experience and increase conversions.

Save time

We trawl through the sessions so you don’t have to.

Can I do it myself?

Whilst there are many session recording tools out there, having the data is not enough. Our team spend hundreds of hours reviewing sessions for clients each month saving you valuable time and providing accurate assertions about changes based on watching videos for clients across multiple sectors. In short it’s experience you can’t find anywhere else.

Real-World Success

One of our clients, a renowned online apparel store, saw a 100% boost in ATB rates within a two weeks of using our service. Here’s what they had to say:

"Xigen's session recording service was a game-changer. Seeing our website from our customer's perspective allowed us to make necessary enhancements to their shopping experience."
MANAGING DIRECTOR, FITPEAK

How much does it cost?

It depends on the number of sessions you wish to record & review, packages start at £360+VAT per month and are tailored for each client.

Ready to transform your ecommerce site?

Sign up for Xigen’s new service today and embark on your journey towards an optimised user experience.

Improve my eCommerce UX

Ready to transform your ecommerce site?

Sign up for Xigen’s new service today and embark on your journey towards an optimised user experience.

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    eCommerce UX Insights

    eCommerce Insights